Access & Permission
For customer accounts with multiple users, managing user access can prevent unauthorized changes or transactions on your account and ensures employees can only view or modify what's necessary for their role.
Cyber Security
ACH Bank Transfers are quick and secure and may be used with any Checking or Savings account. For added convenience, you can also make payments to your business account with a credit card.
Counter PINs
You can create one universal PIN for all employees or issue individual PINs for individual employees. When assigning PINs, you can make give an expiration date for enhanced security.
How Do I Pay My Invoice(s) Online?
OPTION 1
First, enter the date when you want the payment to be applied. Then, select which sub-account you want to make a payment on.
Second, you can select invoices based on:
- Most Recent Statement
- Invoice Date
- Ship Date
- Custom Selection
- Pay a Flat Amount
OPTION 2
Third, review all selected invoices; you can also deselect and select invoices to customize your list or dispute an invoice.
Fourth, select your payment method. You can also apply your Old Town Reward Dollars.
Finally, review your chosen invoices and payment method before submitting your payment.
Where Can I Review My Payment History?
OPTION 1
The default search method is by date range, but this can be switched to any of the other methods by using the drop-down menu to the left of the search box that appears. You can sort your payments by clicking, Status, Payment Date, Payment Method, Reference #, Applied To, or Amount.
You can also click Search More to go to the Payment Search page. Use any of the following Search By options, located in the dropdown menu:
- Date Paid
- Invoice Date
- Invoice Number
- PO/Job Name
- Check Number
- Last 4 Digits of the Credit Card Used
- Online Pending Payment
OPTION 2
Where Can I View All of My Unpaid Invoices?
OPTION 1
Use the Search Invoices bar to search for invoices based on:
- Invoice #
- Shipped Invoiced Date
- Sub-Account Name
- PO/Job Name
- Invoice Total
OPTION 2
Use the Filter Invoices option to search for invoices by their:
- Invoice Status
- Sub-Account Name
- Invoiced Date Range of Invoice
- Date Range of Shipment
Click an invoice number to view its information in detail. You may change an invoice’s PO/Job Name by clicking the (Edit) link next to it in this main list.
Other options for working with Unpaid Invoices include Email/Print the complete list, Email/Print/Fax any invoices you select, as well as Download, Dispute, or Acknowledge any invoices you select.
I Need to Find an Old Invoice. Where Do I Search?
Where Can I See My Monthly Statements?
I Found an Accounting Error. How Can I Reconcile a Statement?
Can I Download My Invoices to Quicken, QuickBooks, or PeachTree?
What Are the Benefits of Email-Only Invoices?
How Can I Select to Receive My Invoices via Email, Fax, Mail, or EDI?
Does Old Town Electric Send Invoices via EDI?
