Our Products, Your Part Numbers
Custom Part Number Synchronization Services
Our Custom Part Number (CPN) feature allows you to load your own custom part numbers for any of our products. Your custom part numbers will appear on your invoices and delivery tickets, as well as when you browse products online, make purchases, and build quotes or custom lists. You can use your custom part numbers to buy products on our website, including quick-order tools like Rapid Entry, or when placing orders at our locations.
Custom Part Numbers Features
Why Use Custom Part Numbers?

Simplify Ordering

CPNs let you create a standardized way to identify and request specific products so you can reorder items quickly without needing to memorize complicated part numbers.

Improve Accuracy

Your unique part numbers can help reduce the risks of ordering the wrong materials and make it easier to track orders and manage invoices.

Streamline Operations

By reducing errors, saving time, and optimizing resource management, CPNs help businesses of all sizes run smoother and more efficiently.

Custom Part Numbers FAQ
Frequently Asked Questions

OPTION 1

Log into your account and hover your mouse over ACCOUNT, located in the top menu. Under Payments, click Make a Payment.

First, enter the date when you want the payment to be applied. Then, select which sub-account you want to make a payment on.

Second, you can select invoices based on:

  • Most Recent Statement
  • Invoice Date
  • Ship Date
  • Custom Selection
  • Pay a Flat Amount

OPTION 2

Log in and go to Account Overview. From the list of page options, click Payables then, Make a Payment.

Third, review all selected invoices; you can also deselect and select invoices to customize your list or dispute an invoice.

Fourth, select your payment method. You can also apply your Old Town Reward Dollars.

Finally, review your chosen invoices and payment method before submitting your payment.

OPTION 1

Log into your account and hover your mouse over ACCOUNT, located in the top menu. Under Payments, click Payment History History.

The default search method is by date range, but this can be switched to any of the other methods by using the drop-down menu to the left of the search box that appears. You can sort your payments by clicking, Status, Payment Date, Payment Method, Reference #, Applied To, or Amount.

You can also click Search More to go to the Payment Search page. Use any of the following Search By options, located in the dropdown menu:

  • Date Paid
  • Invoice Date
  • Invoice Number
  • PO/Job Name
  • Check Number
  • Last 4 Digits of the Credit Card Used
  • Online Pending Payment 

OPTION 2

Log in and go to your Account Overview page. Find the Recent Transactions filter and click Payments.
In addition to ASN and other notifications, you can also use the Recent Orders page on Old TownElectric.com to check order status and drill-down into the shipment(s) for each order. As certain orders will have multiple shipments, our system lets you see which items are on each individual shipment, each shipment’s status, and tracking number. Similar information is also available for non-shipped orders (like pick-ups, etc.), giving you the place, time, and method by which your materials left our facilities. For many areas, we will soon offer GPS tracking on our trucks, so you can know exactly when and where your stuff is!
In addition to ASN and other notifications, you can also use the Recent Orders page on Old TownElectric.com to check order status and drill-down into the shipment(s) for each order. As certain orders will have multiple shipments, our system lets you see which items are on each individual shipment, each shipment’s status, and tracking number. Similar information is also available for non-shipped orders (like pick-ups, etc.), giving you the place, time, and method by which your materials left our facilities. For many areas, we will soon offer GPS tracking on our trucks, so you can know exactly when and where your stuff is!
In addition to ASN and other notifications, you can also use the Recent Orders page on Old TownElectric.com to check order status and drill-down into the shipment(s) for each order. As certain orders will have multiple shipments, our system lets you see which items are on each individual shipment, each shipment’s status, and tracking number. Similar information is also available for non-shipped orders (like pick-ups, etc.), giving you the place, time, and method by which your materials left our facilities. For many areas, we will soon offer GPS tracking on our trucks, so you can know exactly when and where your stuff is!
In addition to ASN and other notifications, you can also use the Recent Orders page on Old TownElectric.com to check order status and drill-down into the shipment(s) for each order. As certain orders will have multiple shipments, our system lets you see which items are on each individual shipment, each shipment’s status, and tracking number. Similar information is also available for non-shipped orders (like pick-ups, etc.), giving you the place, time, and method by which your materials left our facilities. For many areas, we will soon offer GPS tracking on our trucks, so you can know exactly when and where your stuff is!
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