Now you can easily request your waivers directly from our website or mobile app, saving you time and hassle. Track the status of your requests and download completed forms, effortlessly. Save time and stay organized with our streamlined process!
Waiver Process
Waivers are legally binding documents waiving our legal rights to put a lien on a property for non-payment. As such, a waiver can serve as proof of payment and good-standing for your business per project or job. Once requested, your Old Town Electric Waivers Team will confirm paid or unpaid invoices associated with the waiver, and complete the document. The final two-steps are a signature and returning the document to you. For more information, Contact Your Credit Representative.
Request Waivers
Request waivers after making a payment or use our invoice search to create a new custom waiver.
Check Waiver Status
Monitor the real-time status of each request to ensure timely approvals and resolve pending items.
Download Waivers
Securely download copies of individual waivers for your records from the waivers overview page.
- View live account information
- Make payments and create waivers
- Search for products
- Select items and place orders
- View item order status
- Shipping status notifications
- Find a store near you
- Download our digital catalog
- Find our contact information
How Do I Request a Waiver on Old TownElectric.com?
OPTION 1
First, enter the date when you want the payment to be applied. Then, select which sub-account you want to make a payment on.
Second, you can select invoices based on:
- Most Recent Statement
- Invoice Date
- Ship Date
- Custom Selection
- Pay a Flat Amount
OPTION 2
Third, review all selected invoices; you can also deselect and select invoices to customize your list or dispute an invoice.
Fourth, select your payment method. You can also apply your Old Town Reward Dollars.
Finally, review your chosen invoices and payment method before submitting your payment.
How Do I Request a Waiver on the Old Town App?
OPTION 1
The default search method is by date range, but this can be switched to any of the other methods by using the drop-down menu to the left of the search box that appears. You can sort your payments by clicking, Status, Payment Date, Payment Method, Reference #, Applied To, or Amount.
You can also click Search More to go to the Payment Search page. Use any of the following Search By options, located in the dropdown menu:
- Date Paid
- Invoice Date
- Invoice Number
- PO/Job Name
- Check Number
- Last 4 Digits of the Credit Card Used
- Online Pending Payment
OPTION 2
Can I Check the Status of My Waiver Request?
How Will I Know When My Waiver is Ready for Download?
Who in My Organization Can Access the Waiver System?
Is There a Fee for Using the Waiver Management Feature?
Who Should I Contact if I Encounter Issues with a Waiver Request?
