Using will call pickup offers several benefits compared to online ordering or in-store shopping:
- Time-Saving: You can skip shipping delays or in-store browsing
- Immediate Availability: Items are ready when you need them
- Convenience: Avoid waiting in checkout lines
- Cost-Effective: No shipping fees are required
- Precision: Orders are prepared to your exact specifications
Will-Call pickup combines the efficiency of online ordering with the immediacy of in-store availability, making it an excellent option for professionals with tight schedules.



Step 1. Select Tickets for Pickup
From your list of will call orders, select the tickets or individual orders you want delivered curbside. Schedule future pickup times on the app, online, or by contacting your sales representative.

Step 2. Notify Us You're Coming
Use the Pickup Orders feature on the app to tell us when you're on your way. Enable GPS tracking so we can have your materials waiting for you at the Will Call Center.

Step 3. Park Curbside for Pickup
Once you have parked at the Will Call Center, tap the I'm Here button on the app or call inside the store. Provide a vehicle description and/or license plate number so we can find you more easily.

Step 4. Purchase Materials
With your mobile device, you can review ticket details and accept orders with signatures and security PINs. After the payment is processed, we load your materials into your vehicle.

100% Contactless Pickup
For your safety and convenience, will call orders can now be fully processed using our mobile app on your tablet or smartphone device.

Materials are Ready to Load
Use the mobile app to alert us when you're en route so we can have your order ready and waiting at the will call center.

Track Order Progress
Have peace of mind knowing your orders are being processed on schedule and receive update notifications through our mobile app.

Choose Your Pickup Location
For those who use multiple Old Town Electric locations to fulfill will-call orders, you can now plan out a pickup schedule and collect all your materials in a single route.






